Privacy Policy

1. Who We Are

Helena Tile Installation is a local lead generation service that connects homeowners in Helena, Montana and surrounding areas with trusted local tile installation professionals. We are not a tile contractor ourselves — we facilitate connections between homeowners and independent service providers.

2. Information We Collect

We only collect information you provide directly to us through our website contact form. This includes:

• Your full name
• Phone number
• Email address
• Type of tile project you're interested in
• Any additional details you share in the project description field

We do not use tracking cookies, third-party analytics, or advertising pixels. We do not collect any information passively beyond standard web server logs (which contain anonymous IP addresses and page request data).

3. How We Use Your Information

The information you submit through our contact form is used solely to:

• Respond to your estimate request
• Connect you with a qualified local tile installation professional in the Helena, MT area
• Follow up regarding your inquiry if you haven't heard back from a specialist

We do not use your information for marketing purposes, email newsletters, or any form of automated outreach beyond responding to your specific request.

4. How We Share Your Information

To connect you with a tile professional, we share your name, phone number, email address, and project details with one or more local tile installation specialists in our network who are appropriate for your project type and location.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes. We do not share your information with data brokers, advertisers, or any party not directly involved in fulfilling your tile installation request.

5. Data Retention

We retain your contact information for a reasonable period to ensure your inquiry is properly handled and followed up. Once your project inquiry has been resolved or closed, we do not retain your personal data longer than necessary.

If you'd like your information removed from our records at any time, reach out and we will promptly delete it.

6. Data Security

We take reasonable steps to protect the information you provide against unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct any inaccurate information
• Request that we delete your personal information from our records
• Opt out of any further communications from us at any time

To exercise any of these rights, reach out to us directly. We will respond within a reasonable timeframe.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "last updated" date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.